🔗 Share this article Remarkable for a Machine: In-Home Care Chatbots Among Artificial Intelligence Solutions Adopted by Australia's Health System Peta Rolls grew accustomed to getting Aida's regular check-in each morning. A daily check-in call by an automated voice assistant wasn't initially included in the service the participant envisioned when she signed up for St Vincent’s home care but when she was invited to participate in the pilot program four months ago, the elderly lady said yes because she wished to contribute. Although, to be honest, her expectations were low. Nevertheless, when she got the call, she says: “I was so overtaken by how interactive she was. It was impressive for a robot.” “She’d always ask ‘how are you feeling today?’ and that provides a chance if you feel unwell to say you felt sick, or I might reply ‘I’m fine, thank you’.” “She would go on to ask questions – ‘have you had a chance to step outside today?’” Aida would also inquire about what the user was planning for the day and “she would respond to that properly.” “If I would say I plan to go shopping, it would ask are you shopping for clothes or groceries? It was quite engaging.” AI Reducing the Workload on Healthcare Professionals This pilot, which has recently concluded its initial stage, is one of the ways in which advances in artificial intelligence are being taken up in the medical field. Health tech firm Healthily approached St Vincent’s about the trial to utilize its advanced AI system to offer companionship, as well as an opportunity for home care clients to log any health issues or issues for a caregiver to follow up. A senior director, head of the home care division, says the service under evaluation does not replace any face to face interactions. “Clients continue to get a weekly personal visit, but in between visits … the automated system enables a daily check-in, which can then escalate any possible issues to care staff or a family members,” Jones says. The managing director, the managing director of Healthily, says there haven’t been any adverse incidents reported from the pilot program. Healthily uses advanced AI “with strict safety protocols” to guarantee the interaction is safe and mechanisms are established to address critical medical problems quickly, the director says. For example, if a patient is reporting heart symptoms, it would be alerted to the medical staff and the call ended so the individual could call emergency services. Campbell thinks artificial intelligence has an significant part given staffing shortages throughout the healthcare sector. “The benefit securely, with technology like this, is reduce the administrative load on the staff so trained clinicians can focus on performing the duties that they specialize in,” she says. Artificial Intelligence Long Established as You Might Think An expert, the founder of the national AI health alliance, explains established types of AI have been a standard part of medicine for a long time, frequently in “back office services” such as interpreting scans, ECGs and lab reports. “Any computer program that carries out a function that requires judgment in certain aspects is artificial intelligence, regardless of how it achieves that,” says the professor, who is additionally the head of the Centre for Health Informatics at a leading university. “If you go the imaging department, medical imaging center or pathology lab, you’ll see programs in machines doing just that.” In recent years, advanced versions of artificial intelligence known as “deep learning” – a neural network method that allows systems to analyze extensive datasets – have been used to interpret medical imaging and enhance detection, Coiera notes. In November, a screening service became Australia’s pioneering public health initiative to adopt machine reading technology to support specialists in interpreting a specific set of mammography images. They are specialized tools that still require a qualified physician to interpret the diagnosis they might suggest, and the responsibility for a medical decision rests with the healthcare provider, Coiera emphasizes. AI’s Role in Early Disease Detection A research center in Melbourne has been working alongside researchers from a UK university who first developed artificial intelligence techniques to identify epilepsy brain abnormalities known as specific brain malformations from MRI images. These lesions cause epileptic episodes that often are resistant with drugs, meaning surgical intervention to remove them becomes the only treatment available. However, the procedure can only be performed if the surgeons can locate the abnormal tissue. A study published this week in the scientific publication, a group from the institute, led by specialist Emma Macdonald-Laurs, demonstrated their “neural network tool” could identify the lesions in nearly all of instances from advanced imaging in a subtype of the lesions that have historically been missed in more than half of cases (60%). The AI was trained on the images of a group of individuals and then tested on 17 children and adult patients. Among the youngsters, twelve underwent operations and eleven became free of seizures. This technology uses AI algorithms similar to the breast cancer screening – highlighting suspicious areas, which are still checked by experts “speeding up the process to get to the answers,” the researcher says. She stresses the researchers are still in the “early phases” of the work, with a further study required to get the technology toward real-world use. Prof Mark Cook, a brain specialist who was not involved in the research, says MRI scans now produce such huge amounts of detailed information that it is hard for a human to review it accurately. So for doctors the challenge of finding these lesions was like “identifying the needle in the haystack.” “This illustrates of how artificial intelligence can assist doctors in making quicker, precise identifications, and has the potential to enhance operation opportunities and outcomes for children with otherwise intractable epilepsy,” Cook says. Illness Identification in the Future A public health expert, the deputy head of the international body's AI health division, says deep neural networks are also helping to track and forecast disease outbreaks. Buttigieg, who presented last month at the Public Health of Australia’s conference in the city, gave as an example Blue Dot, a organization set up by infectious disease specialists and which was one of the first organisations to identify the coronavirus pandemic. Content-creating AI is a additional branch of machine learning, in which the system can generate new content based on training data. These uses in medicine include tools such as Healthily’s AI voice bot along with the automated note-takers clinicians are increasingly using. A GP representative, the head of the Royal Australian College of GPs, says GPs have been embracing AI scribes, which records the appointment and turns into a consultation note that can be added to the health file. Wright states the primary advantage of the scribes is that it improves the standard of the communication between the physician and individual. Dr Danielle McMullen, the chair of the Australian Medical Association, concurs that scribes are helping physicians manage schedules and says AI can also help to help doctors avoid duplication of tests and imaging for their clients, if the {promised digitisation|planned digitalization